Have questions about your order, prescriptions, or delivery? Find quick answers to the most commonly asked questions about MedioneStop’s online medicine services. We’re here to make your healthcare experience simple, safe, and stress-free.
What is MedioneStop.com?
MedioneStop.com is your trusted online pharmacy that delivers genuine medicines and health products right to your doorstep across 1000+ cities in India.
How can I place an order on MedioneStop?
You can easily browse our website, search for the medicines or health products you need, add them to your cart, and proceed to checkout. Upload your prescription if required.
Is a prescription mandatory to buy medicines?
Yes, for prescription medicines, you must upload a valid prescription from a certified doctor. OTC (Over-the-Counter) products do not need a prescription.
Are the medicines on MedioneStop genuine?
Absolutely. We source all medicines from licensed, verified pharmacies and suppliers to ensure authenticity and safety.
Do you offer home delivery?
Yes, we provide fast and safe home delivery of medicines and health products across 1000+ Indian cities.
How long does it take to deliver the order?
Standard delivery takes 1–3 working days depending on your location. Same-day or next-day delivery may be available in selected cities.
Can I cancel or modify my order?
Yes, you can cancel or modify your order before it is shipped. Once shipped, cancellation is not allowed.
What payment methods do you accept?
We accept all major payment methods including UPI, credit/debit cards, net banking, and COD (Cash on Delivery) in select areas.
Do you provide any discounts or offers?
Yes, we frequently run discounts, combo offers, and seasonal deals. Keep an eye on our homepage and app notifications.
Is my data safe with MedioneStop?
Yes, we use secure encryption and follow strict privacy protocols to protect your personal and medical data.
Do you also offer lab tests or diagnostics?
Yes, we offer diagnostic test bookings in partnership with certified labs. You can book a test directly on our website.
What if I receive damaged or wrong products?
If you receive damaged, expired, or incorrect items, please contact our customer support within 48 hours for a free replacement or refund.
